Welcome to Moxie Psych & Wellness (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using this website, you agree to the practices described below.
Moxie Psych & Wellness is a private psychiatric practice founded by Brandi Starks, PMHNP, providing evidence-based mental healthcare across the lifespan, including women’s and perinatal mental health services.
We serve clients in multiple states, including Texas, Florida, Georgia, Delaware, and Iowa.
If you have any questions regarding this policy, you may contact us through the information provided on our Contact page.
We may collect the following types of information:
When you:
Schedule an appointment
Submit a contact form
Register for services
Access the client portal
Communicate with us
You may provide:
Name
Email address
Phone number
State of residence
Insurance information
Health-related information
If you become a client, we collect health information necessary to provide psychiatric services. This information is protected under the Health Insurance Portability and Accountability Act (HIPAA).
Please refer to our HIPAA Notice of Privacy Practices for details on how medical information is handled.
When you visit our website, we may collect:
IP address
Browser type
Device type
Pages visited
Date and time of visit
This data helps us improve website performance and user experience.
We use your information to:
Provide psychiatric evaluation and treatment
Schedule appointments
Process payments
Communicate regarding your care
Improve website functionality
Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
We may use secure, HIPAA-compliant platforms for:
Telehealth visits
Client portal access
Payment processing
Appointment scheduling
These platforms maintain their own privacy policies and security measures.
Our website may use cookies to:
Improve performance
Analyze website traffic
Enhance user experience
You may disable cookies in your browser settings, though some features may not function properly.
We implement appropriate administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Our website may link to third-party platforms such as:
Psychology directories
Insurance platforms
Secure client portals
We are not responsible for the privacy practices of external websites.
Depending on your state of residence, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion (when legally permissible)
Receive a copy of your data
Clients have additional rights under HIPAA regarding medical records.
Our services are not directed toward children under 13 without parental or guardian consent. We do not knowingly collect information from minors without appropriate authorization.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy, please contact:
Moxie Psych & Wellness
Houston, Texas
Email and phone information available on our Contact page.