Terms of Service

Welcome to Moxie Psych & Wellness (“Practice,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and related services.

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the site.

1. About Moxie Psych & Wellness

Moxie Psych & Wellness is a psychiatric practice founded by Brandi Starks, PMHNP, providing evidence-based mental health services across the lifespan, including women’s and perinatal mental health care.

Services may be offered in states where the provider is licensed, including Texas, Florida, Georgia, Delaware, and Iowa.

2. Website Use

This website is intended for informational purposes only.

By using this website, you agree that:

  • You are at least 18 years of age, or accessing the site with parental/guardian supervision.

  • You will not use the website for unlawful purposes.

  • You will not attempt to disrupt, damage, or compromise the website’s security.

  • You will not copy, reproduce, or distribute website content without written permission.

We reserve the right to modify or discontinue website features at any time without notice.

3. No Medical Advice Disclaimer

Content on this website is for informational and educational purposes only.

Use of this website does not establish a provider-patient relationship.

No medical, psychiatric, or therapeutic relationship is formed unless:

  • You complete intake documentation, and

  • You receive confirmation of an appointment, and

  • You have been formally accepted as a client.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room immediately.

4. Telehealth Services

Moxie Psych & Wellness may offer virtual psychiatric services through secure, HIPAA-compliant platforms.

By choosing telehealth services, you acknowledge that:

  • Telehealth has potential risks, including technical disruptions.

  • You are responsible for having appropriate internet access and private space.

  • Services can only be provided in states where the provider is licensed.

  • Identity verification may be required at each session.

5. Appointments, Cancellations & Fees

Specific policies regarding:

  • Session fees

  • Insurance participation

  • Cancellation timeframes

  • No-show charges

  • Membership services

Are provided during intake and within client agreements.

We reserve the right to modify service fees with appropriate notice.

6. Payment Processing

Payments may be processed through secure third-party platforms. We do not store full credit card information on our servers.

You agree to provide accurate billing information and authorize charges for scheduled services.

7. Client Portal Access

If you are provided access to a secure client portal, you agree to:

  • Maintain confidentiality of login credentials

  • Notify us immediately of unauthorized access

  • Use the portal only for lawful and appropriate communication

We are not responsible for breaches caused by your failure to protect login credentials.

8. Intellectual Property

All website content, including:

  • Logos

  • Branding

  • Text

  • Graphics

  • Educational materials

Is the property of Moxie Psych & Wellness unless otherwise stated.

Unauthorized reproduction or distribution is prohibited.

9. Third-Party Links

This website may include links to third-party platforms such as:

  • Insurance directories

  • Scheduling platforms

  • Professional listings

We are not responsible for the content, policies, or practices of external websites.

10. Limitation of Liability

To the fullest extent permitted by law:

Moxie Psych & Wellness shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Website use

  • Inability to access services

  • Technical disruptions

  • Third-party platform failures

Your use of this website is at your own risk.

11. Privacy

Your use of this website is also governed by our Privacy Policy and HIPAA Notice of Privacy Practices.

12. Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of updated Terms.

14. Contact Information

For questions regarding these Terms, please contact:

Moxie Psych & Wellness
Houston, Texas
Contact information available on the website.